North Yorkshire choose Liquidlogic for children's system

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Social care staff at North Yorkshire County Council, one of the biggest local authorities in the country, are to install a new electronic Integrated Children’s System to track the care of vulnerable children.
Liquidlogic’s integrated children’s system (ICS), called Protocol, will provide full electronic visibility of case loads, replacing the paper-based case management currently used.
The council implemented the system in response to the Department for Children, Schools and Families (DCSF) initiative for every child to have a record of their care in place on one system.
Guidelines on systems for social services from the department say that authorities must have an IT-based solution that supports practice and case record keeping from case referral to case closure.
North Yorkshire’s ICS project manager, Fran Senior, told EHI Primary Care: “At the moment, we have no electronic system in terms of business processes and care tracking. Practitioners go out to patients to do their job and have to manually complete paper forms detailing assessments which are then passed on to administrative staff to type up and enter into an individual database.
She added: “We had started to consider changing this and then the DCSF stepped in and made it mandatory to have an electronic system for records on children’s care. The fundamental benefit of this will be for practitioners, increasing their abilities to do their job by providing them with a full picture of a case, and ultimately improving outcomes for vulnerable children.”